Governance centre
Trust, Privacy & Safety
StephX is a private, therapist-guided workspace for story mapping, reflection, and session preparation. This centre explains client control, therapist access, optional dictation and AI boundaries, exports, safety responsibilities, and governance documents in plain language.
StephX does not provide therapy, diagnosis, crisis support, EMDR treatment, trauma reprocessing, or bilateral stimulation. Dictation is optional and does not automatically save, share, export, notify a therapist, or call AI. AI, where available, provides editable suggestions only.
Client control
Clients choose what to write, save, share, unshare, archive, restore, and export. StephX is designed for consent-led organisation before and between therapy sessions.
Private by default
New story and healing cards are private by default unless a client explicitly chooses to share them with their therapist.
Consent-led sharing
Therapist access is permission-based and limited to linked-client content that has been shared through the available controls.
Therapist-supported use
StephX supports therapy preparation and reflection alongside a therapist. Therapists remain responsible for clinical care and professional judgement.
AI is optional and organisational
AI features, where available, are optional and assistant-only. Suggestions are editable, not clinical facts, diagnoses, treatment, or decisions for the client.
Clear clinical boundaries
StephX is not a therapist, crisis service, diagnosis tool, EMDR treatment tool, trauma reprocessing tool, or bilateral stimulation tool.
Therapist notes visibility
Therapist notes have their own visibility rules. Notes are private to the therapist unless marked visible to the linked client.
Safety and duty-of-care boundaries
StephX is not a crisis service. Urgent risk requires local emergency or crisis support, and therapists retain duty-of-care responsibilities.
Careful exports
Exports are client-controlled and may contain sensitive information. They should be downloaded, stored, and shared with care.
Public legal and governance documents
These pages are visible publicly so clients, therapists, and visitors can understand StephX’s boundaries before using the product.
- Terms & ConditionsThe terms explain StephX as software for therapist-guided story mapping, reflection, and therapy preparation, with clear safety and sharing boundaries.
- Privacy PolicyThe privacy policy describes StephX privacy principles for story and healing cards, Archive, sharing, therapist notes, session prep, exports, dictation, and optional AI suggestions.
- AI Disclosure & Acceptable UseThis policy explains that AI is optional, organisational, assistant-only, and not a source of clinical facts or diagnosis.
- Clinical BoundariesThis policy sets the boundary that StephX supports therapy preparation without providing therapy, diagnosis, treatment, crisis support, EMDR treatment, trauma reprocessing, or bilateral stimulation.
- Safety & CrisisThis policy explains that StephX is not a crisis service and that urgent risk requires local emergency or crisis support.
- Data Retention SummaryA plain-language summary of deletion, export, stopped use, shared content, backups, and therapist records outside StephX.