Version 1.0Effective Date: 1 June 2026
Public, clients, and therapists
Safety, Crisis and Duty of Care Policy
This policy explains that StephX is not a crisis service and that urgent risk requires local emergency or crisis support.
This page summarises the approved policy. The PDF is the approved source document.
If there is immediate danger
StephX is not an emergency or crisis support service. If you or someone else may be in immediate danger, contact local emergency services now.
Duty-of-care boundary
- Therapists remain responsible for risk assessment, duty of care, clinical judgement, and professional obligations.
- StephX can provide organisational support but cannot monitor safety or respond to emergencies.
- Clients should use agreed support plans and crisis resources outside StephX when needed.
Approved source document
This page summarises the approved policy. The PDF is the approved source document.