StephX My Story
Version 1.0Effective Date: 1 June 2026

Public, clients, and therapists

Safety, Crisis and Duty of Care Policy

This policy explains that StephX is not a crisis service and that urgent risk requires local emergency or crisis support.

This page summarises the approved policy. The PDF is the approved source document.

If there is immediate danger

StephX is not an emergency or crisis support service. If you or someone else may be in immediate danger, contact local emergency services now.

Duty-of-care boundary

  • Therapists remain responsible for risk assessment, duty of care, clinical judgement, and professional obligations.
  • StephX can provide organisational support but cannot monitor safety or respond to emergencies.
  • Clients should use agreed support plans and crisis resources outside StephX when needed.

Approved source document

This page summarises the approved policy. The PDF is the approved source document.